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Email

support@insightqr.com

We typically respond within 24 hours
Support Hours

Monday - Friday: 9:00 AM - 6:00 PM EST

Emergency support available 24/7 for Pro+ plans
Office

123 Innovation Drive
San Francisco, CA 94102
United States

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Response Times

< 2h

Critical Issues

< 24h

General Inquiries

Frequently Asked Questions

You can create your first QR code and start tracking scans within minutes of signing up. Our onboarding process is designed to get you up and running as quickly as possible.

We track scan counts, geographic locations, device types, browsers, time patterns, and referrer sources. You'll get real-time insights and historical trends to understand your QR code performance.

Yes! You can customize colors, add logos, choose different sizes and formats (PNG, SVG, PDF), and even use custom domains for your QR code links on paid plans.

Yes, we offer a comprehensive REST API for Pro and Agency plans. You can create QR codes, access analytics data, and manage your account programmatically.

You can export all your data before canceling. Your QR codes will continue to work for 30 days after cancellation, but analytics tracking will stop immediately.